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  • Meetings are a Conversation

    I have been receiving wonderful feedback from my recent talk at Ottawa’s Human Factors group, CapCHI, entitled Being Human is NOT Quantifiable.
    This feedback has come from business leaders in fortune 100 companies; senior directors in the public sector; developers; and designers from around the world.
    The common theme of my talk was summarized quite [...]

  • Open Card Sort for Follow the UX Leader Workshops

    Context. Engagement. Wayfinding. Trust. These terms speak to the largest challenges on the web today. How we are communicating with others online is changing the way we interact with one another in the real world; making those key terms essential for the success of both business and government.
    In an effort to help both [...]

  • Design Research Conversation @ixd10

    When attending the third annual Interaction Design conference in Savannah, Georgia I managed to bring together colleagues from around the world for a discussion on design research including:
    * Steve Baty Principal at Meld Studios in Sydney Australia;
    * Eric Reiss Partner and Founder of FatDUX in Copenhagen Denmark;
    * (yours truly),
    * Daniel Szuc from Apogee Ltd in [...]

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i.a. podcast

  • Amy Cueva and Patient-Centric Design

    Chief Experience Officer and Principal of Health Care for Mad*Pow Amy Cueva and I discuss the different ways social technologies can conceivably simplify communication flows, enhance access, increase information sharing, and augment timely collaboration, resulting in faster, more informed decisions, improving clinical outcomes. [...]

  • Failure: The Foundation for Success

    User Experience Designer Brad Nunnally and I discuss the importance of learning from mistakes to succeed. Brad recently published a brilliant three part article on the subject of failure and how we need to learn from past mistakes to improve processes; problem solve; communicate more effectively with our team; and by extension create better products and services[...]

  • FatDUX Eric Reiss on Leadership

    On today’s show I chat with Content Strategist and Partner at FatDUX in Copenhagen, Denmark Eric Reiss about leadership in the age of information. Eric points out that leadership isn’t about creating a buzz it’s about creating results. In essence a leader is someone you can trust to make a good decision on your behalf.[...]

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