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Imagination and Moving the Conversation Forward

The ability to look beyond one’s own experiences and to learn from others; to dream of possibilities rather than limitations is essential for success in today’s global market.

In a recent IBM study of more than 1 500 CEO’s from 60 countries in 33 industries world wide…

…chief executives believe that — more than rigor, management discipline, integrity or even vision — successfully navigating an increasing complex world will require creativity.

Last week I published a conversation with User Experience lead at Comcast Intearctive Media in Philadelphia, Debra Gelman. We discussed many of the essential elements to understand when designing for children.

This discussion reminded me of the time I spent working with 2-3 year olds in a pre-kindergarten class. The program was called “Open Sesame” and allowed for children who were identified with cognitive impairments / difficult behaviors, an opportunity to experience a typical classroom environment to better prepare them for entry into the public school system.

What always amazed me about working with children of this age was their remarkable capacity to simply give any situation a try! Problems were seen as opportunities, and there was nothing that they could not create within the vastness of their own imagination!

I believe in order to develop the creative capacity in our future leaders, as IBM has shown is a must, not a nice-to-have; in a world obsessed with controlling the conversation and owning ideas, we should be asking questions such as “how do we design for a loss of control?” Or as Futurist Richard Seymour states, quite succinctly…

Because you can do it, you do it. We’re now at a stage in the 21st century where we don’t need to talk about what we can do, we need to think about what we should do.

However, in order for the conversation to shift back to what we should be doing, as Mr. Seymour illustrates, we need to start being conscious of the need to reconcile rather than compromise.

We need to ensure we understand the differences between critiquing versus that of criticizing insights shared by team members; as was illustrated beautifully at a recent UPA Boston event by Alla Zollers (@azollers) and Adam Connor (@adamconnor).

We must become better at communicating both online and offline!

If we can find the patience and strength to reconcile differences in experiences; open up and share ideas through creative processes rather than adding to an already overwhelming set of rules that restrict the flow of creativity; I believe we can start more conversations by saying “What if…”

Imagine working in an environment where people worked and shared with such passion as this young drummer? Do you think there could be any limitation with respect to what we could create? What if…we gave that a try for a little while?

Optimal Workshop and Follow the UX Leader

The Optimal Workshop has generously offered a 30 day subscription to Optimal Sort to everyone who signs up for workshops at Follow the UX Leader.

If you’d like to experience an open card sort (Optimal Sort offers the option of providing open or closed card sorts), simply click on any of the links below and sort away!

University Open Card Sort
Travel Agency Open Card Sort
Car Dealership Open Card Sort
Cable Company Open Card Sort

Evan Cummack and his team are hard at work improving upon their already outstanding services. The most recent changes to Optimal Sort include:

1. Dramatically improved results analysis, now including:
* a beautiful similarity matrix for analysis of sorted pairs (learn more)
* two kinds of dendrogram for visual cluster analysis (learn more)
* an all new analysis spreadsheet for advanced data wrangling
2. More options for surveying your participants: add custom questionnaires before and/or after a card sorting survey.
3. Make your surveys prettier and more brand-aware by adding bigger and better logos and customizing background colors.
4. Survey results no longer lock you out when your account credit runs out. You can view all of your results forever.
5. Keep your surveys private with password protection.
6. You now have the option to force participants to sort all cards or name all categories.
7. Previously, once your survey was launched, you couldn’t change anything about it. You will now have improved options for editing live surveys.
8. Re-open your automatically closed surveys whenever you like.
9. Numerous minor fixes and a new look.
This upgrade comes as a result of great contributions from our customers. If there’s anything that you’d like to see added to OptimalSort, just email support@optimalworkshop.com or leave a message at our support site.

Many thanks to the Optimal Workshop for their generous sponsorship!

Radio Johnny: Let’s Take This Show on The Road!

In January of this year I started the podcast series Radio Johnny over on the peer-written web magazine, Johnny Holland.

The opportunities to learn and share with thought leaders in User Experience, Information Architecture, Interaction Design, and Human Factors have been truly amazing!

Daniel Szuc graciously offered to record interviews with design leaders during his travels throughout, and around, Asia. The conversations moderated by Daniel to date include:

* Douglas Wang and Itamar Medeiros Design in Asia with Autodesk Shanghai
* Yu Hsiu Li Insights about UX in Taiwan

I think it’s time we take this show on the road … figuratively speaking.

My longer term vision for Radio Johnny is to be able to produce conversations, on a regular basis, with UX professionals on every continent!

If this is something you would like to help me with, please drop me a reply on this post or email me jeff.parks@iaconsultants.ca.

I hope by the end of this year, I’ll be sharing conversations lead by peers in North America, South America, Africa, Europe, Australia… and thanks to Daniel’s efforts, continue to produce discussions from Asia!