I’ve heard many of the same positive responses from people whom I’ve directed to ClickTale.

What I love about their tools is that it takes the guess work out of analytics. No more data crunching and manipulating stats to prove a need for changes to your site.

I think the best example of that is how you can watch movies of visitor behavior http://www.clicktale.com/features/watch-your-website-visitors

Being able to watch users scroll up and down the page, hesitate, move forward or back in real time. Very slick! :)