Confidence helps leaders make choices. It can also make those choices harder to reconsider. What conditions allow contradictory evidence to reach a decision and still carry weight?
Developed in 2026 from an article originally published in 2021.
At 18, I learned that a title can hide as much as it reveals. A story about a high-school custodian, two hot rods and what leaders miss when hierarchy determines whose ideas count.
My first work after university was supporting people who had experienced traumatic brain injuries. It taught me that theory can prepare us for complexity, but it cannot replace the person in front of us.
Much of what we build eventually disappears. A reflection on leadership, usefulness and why helping others become less dependent on us may be one of the clearest signs that the work mattered.
AI can help clarify a decision. Leaders still need to examine the reasoning, understand what remains uncertain and take responsibility for what follows.